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Point of Sale is a focused checkout terminal backed by Inventory. It supports register shifts, barcode lookup, held carts, multiple recorded payment methods, printable receipts, and partial returns. Open Point of Sale to start.

Before the first sale

Make sure you have:
  • active products or variants with a price and currency
  • inventory items with quantity tracking enabled
  • a stock location and POS register
  • saved SKU or barcode values for the items you plan to scan
The register and every item in one cart must use the same currency.

Open a register shift

Select the register and choose Open Shift. Enter the opening cash float and an optional note. A shift must be open before you can accept a sale or process a return. During the shift, use Cash in and Cash out for drawer movements that are not sales or refunds. When you close the shift, enter the counted closing cash and review the difference from the expected drawer total.

Build and hold a cart

You can add an item by:
  • searching by name, SKU, or barcode
  • scanning with a connected hardware barcode scanner
  • opening the camera scanner in a supported browser
Set quantities, then add a fixed or percentage discount and tax when needed. BoundBot blocks a quantity above available stock unless that inventory item allows backorders. Choose Hold when a customer needs more time. Name the held cart so another operator can find and resume it. When a held cart is resumed, review any price changes before checkout. An unfinished cart is restored in the same browser and register for up to 24 hours. This protects an interrupted checkout, but it is not an offline-payment mode.

Take payment

BoundBot records:
  • cash, including amount tendered and change
  • card
  • mobile payment
  • other payment methods
  • split payment across up to eight entries
You can add an external terminal or transaction reference for non-cash payments and optional customer name, email, and phone details.
BoundBot records card and mobile payments after your external terminal or provider approves them. The POS screen does not itself charge a card, mobile wallet, or bank account.
After checkout, BoundBot creates the order, deducts inventory at the register’s location, clears the held cart when applicable, and shows a printable receipt.

Process a return

Open Returns, keep a register shift open, and find the completed sale by receipt, customer, email, or phone. For each line:
  1. enter a quantity no higher than the remaining returnable amount
  2. choose whether the item should return to sellable stock
  3. select cash, card, mobile, or other as the recorded refund method
  4. enter a required reason and optional internal note
  5. review the calculated refund and complete the return
Partial returns are supported. BoundBot tracks quantities already returned so the same unit cannot be refunded twice, and it allocates the original discount and tax across the returned lines.
Recording a card or mobile refund in BoundBot does not send money through the original payment provider. Complete the financial refund with that provider, then record the same method and reference in POS.

Inventory

Set up locations, barcodes, stock controls, suppliers, and counts.

Products

Maintain names, prices, sale prices, SKUs, images, and variants.

Leads and orders

Review the order records created by customer and in-person sales workflows.

Inbox

Continue customer support when a sale or return begins in conversation.