Pricing
Start free or pick a plan that scales with your business. No hidden fees.
Free
$0
Perfect for trying out BoundBot bots
1,000 monthly credits (~100 AI replies)
1 bot
WebChat widget
5 keyword rules (contains only)
500 KB knowledge base storage
2 website sources (up to 10,000 links)
2 credits per page crawl
Community support
Starter
$14.99/month
For small businesses getting started with AI support
15,000 monthly credits (~1,500 AI replies)
Up to 3 bots
WhatsApp, Messenger, Instagram & Telegram
20 keyword rules (all match types)
File uploads (PDFs, docs)
Conversation summaries
15 MB knowledge base storage
Lead capture
5 website sources (up to 50,000 links)
2 credits per page crawl
Up to 3 team members
Email support
Pro
$99.99/month
For growing businesses that need more AI conversations
150,000 monthly credits (~15,000 AI replies)
Up to 10 bots
All channels incl. Slack & Discord
200 keyword rules (all match types)
File uploads (PDFs, docs)
Conversation summaries
MCP integrations
25 MB knowledge base storage
Lead capture
20 website sources (up to 200,000 links)
1 credit per page crawl
Up to 10 team members
Custom date range analytics
Priority email support
Business
$699.99/month
For large teams with high-volume support needs
1,500,000 monthly credits (~150,000 AI replies)
Unlimited bots
All channels incl. Slack & Discord
Unlimited keyword rules (all match types)
File uploads (PDFs, docs)
Conversation summaries
MCP integrations
50 MB knowledge base storage
Lead capture
Unlimited website sources with unlimited links
1 credit per page crawl
Unlimited team members
Report exports
Custom date range analytics
Dedicated account manager + SLA
| Compare features | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Credits & Usage | ||||
| Monthly credits | 1,000 | 15,000 | 150,000 | 1,500,000 |
| AI replies included | ~100 | ~1,500 | ~15,000 | ~150,000 |
| Bots & Channels | ||||
| Bots | 1 | 3 | 10 | Unlimited |
| Channels | 1 | 5 | 20 | Unlimited |
| WebChat widget | ||||
| Facebook Messenger | ||||
| Telegram | ||||
| Slack | ||||
| Discord | ||||
| Keyword Rules | ||||
| Keyword rules | 5 | 20 | 200 | Unlimited |
| Match types (contains / exact / regex) | Contains only | All | All | All |
| Knowledge Base | ||||
| File storage | 500 KB | 15 MB | 25 MB | 50 MB |
| File uploads (PDFs, docs) | ||||
| Image & visual search | ||||
| Product Catalog | ||||
| Products | — | 100 | 5,000 | Unlimited |
| CSV import | ||||
| Website Scraper | ||||
| Website scraping | ||||
| Website sources | 2 | 5 | 20 | Unlimited |
| Total crawlable links | 10,000 | 50,000 | 200,000 | Unlimited |
| Credits per page crawl | 2 | 2 | 1 | 1 |
| AI & Automation | ||||
| AI-powered responses | ||||
| Custom system prompt | ||||
| Streaming responses | ||||
| Multi-language support | ||||
| Conversation summaries | ||||
| MCP integrations | ||||
| WebChat Widget | ||||
| Custom colors & theme | ||||
| Suggested messages | ||||
| Remove "Powered by BoundBot" | ||||
| Custom domain allowlist | ||||
| Iframe embed mode | ||||
| Inbox & Conversations | ||||
| Unified inbox | ||||
| Manual message sending | ||||
| Bot mute per conversation | ||||
| Conversation history | 30 days | 90 days | 365 days | Unlimited |
| Lead capture | ||||
| Lead tags | ||||
| Analytics | ||||
| Dashboard overview | ||||
| Credit usage tracking | ||||
| Analytics retention | 7 days | 30 days | 90 days | Custom |
| Custom date ranges | ||||
| Export reports | ||||
| Team & Workspace | ||||
| Team members | 1 | 3 | 10 | Unlimited |
| Member invites | ||||
| Roles (Owner / Admin / Member) | ||||
| Multiple workspaces | ||||
| Support | ||||
| Support level | Community | Priority email | Dedicated + SLA | |
| Credits & Usage | |
|---|---|
| Monthly credits | 1,000 |
| AI replies included | ~100 |
| Bots & Channels | |
| Bots | 1 |
| Channels | 1 |
| WebChat widget | |
| Facebook Messenger | |
| Telegram | |
| Slack | |
| Discord | |
| Keyword Rules | |
| Keyword rules | 5 |
| Match types (contains / exact / regex) | Contains only |
| Knowledge Base | |
| File storage | 500 KB |
| File uploads (PDFs, docs) | |
| Image & visual search | |
| Product Catalog | |
| Products | — |
| CSV import | |
| Website Scraper | |
| Website scraping | |
| Website sources | 2 |
| Total crawlable links | 10,000 |
| Credits per page crawl | 2 |
| AI & Automation | |
| AI-powered responses | |
| Custom system prompt | |
| Streaming responses | |
| Multi-language support | |
| Conversation summaries | |
| MCP integrations | |
| WebChat Widget | |
| Custom colors & theme | |
| Suggested messages | |
| Remove "Powered by BoundBot" | |
| Custom domain allowlist | |
| Iframe embed mode | |
| Inbox & Conversations | |
| Unified inbox | |
| Manual message sending | |
| Bot mute per conversation | |
| Conversation history | 30 days |
| Lead capture | |
| Lead tags | |
| Analytics | |
| Dashboard overview | |
| Credit usage tracking | |
| Analytics retention | 7 days |
| Custom date ranges | |
| Export reports | |
| Team & Workspace | |
| Team members | 1 |
| Member invites | |
| Roles (Owner / Admin / Member) | |
| Multiple workspaces | |
| Support | |
| Support level | Community |
| Credits & Usage | |
|---|---|
| Monthly credits | 15,000 |
| AI replies included | ~1,500 |
| Bots & Channels | |
| Bots | 3 |
| Channels | 5 |
| WebChat widget | |
| Facebook Messenger | |
| Telegram | |
| Slack | |
| Discord | |
| Keyword Rules | |
| Keyword rules | 20 |
| Match types (contains / exact / regex) | All |
| Knowledge Base | |
| File storage | 15 MB |
| File uploads (PDFs, docs) | |
| Image & visual search | |
| Product Catalog | |
| Products | 100 |
| CSV import | |
| Website Scraper | |
| Website scraping | |
| Website sources | 5 |
| Total crawlable links | 50,000 |
| Credits per page crawl | 2 |
| AI & Automation | |
| AI-powered responses | |
| Custom system prompt | |
| Streaming responses | |
| Multi-language support | |
| Conversation summaries | |
| MCP integrations | |
| WebChat Widget | |
| Custom colors & theme | |
| Suggested messages | |
| Remove "Powered by BoundBot" | |
| Custom domain allowlist | |
| Iframe embed mode | |
| Inbox & Conversations | |
| Unified inbox | |
| Manual message sending | |
| Bot mute per conversation | |
| Conversation history | 90 days |
| Lead capture | |
| Lead tags | |
| Analytics | |
| Dashboard overview | |
| Credit usage tracking | |
| Analytics retention | 30 days |
| Custom date ranges | |
| Export reports | |
| Team & Workspace | |
| Team members | 3 |
| Member invites | |
| Roles (Owner / Admin / Member) | |
| Multiple workspaces | |
| Support | |
| Support level | |
| Credits & Usage | |
|---|---|
| Monthly credits | 150,000 |
| AI replies included | ~15,000 |
| Bots & Channels | |
| Bots | 10 |
| Channels | 20 |
| WebChat widget | |
| Facebook Messenger | |
| Telegram | |
| Slack | |
| Discord | |
| Keyword Rules | |
| Keyword rules | 200 |
| Match types (contains / exact / regex) | All |
| Knowledge Base | |
| File storage | 25 MB |
| File uploads (PDFs, docs) | |
| Image & visual search | |
| Product Catalog | |
| Products | 5,000 |
| CSV import | |
| Website Scraper | |
| Website scraping | |
| Website sources | 20 |
| Total crawlable links | 200,000 |
| Credits per page crawl | 1 |
| AI & Automation | |
| AI-powered responses | |
| Custom system prompt | |
| Streaming responses | |
| Multi-language support | |
| Conversation summaries | |
| MCP integrations | |
| WebChat Widget | |
| Custom colors & theme | |
| Suggested messages | |
| Remove "Powered by BoundBot" | |
| Custom domain allowlist | |
| Iframe embed mode | |
| Inbox & Conversations | |
| Unified inbox | |
| Manual message sending | |
| Bot mute per conversation | |
| Conversation history | 365 days |
| Lead capture | |
| Lead tags | |
| Analytics | |
| Dashboard overview | |
| Credit usage tracking | |
| Analytics retention | 90 days |
| Custom date ranges | |
| Export reports | |
| Team & Workspace | |
| Team members | 10 |
| Member invites | |
| Roles (Owner / Admin / Member) | |
| Multiple workspaces | |
| Support | |
| Support level | Priority email |
| Credits & Usage | |
|---|---|
| Monthly credits | 1,500,000 |
| AI replies included | ~150,000 |
| Bots & Channels | |
| Bots | Unlimited |
| Channels | Unlimited |
| WebChat widget | |
| Facebook Messenger | |
| Telegram | |
| Slack | |
| Discord | |
| Keyword Rules | |
| Keyword rules | Unlimited |
| Match types (contains / exact / regex) | All |
| Knowledge Base | |
| File storage | 50 MB |
| File uploads (PDFs, docs) | |
| Image & visual search | |
| Product Catalog | |
| Products | Unlimited |
| CSV import | |
| Website Scraper | |
| Website scraping | |
| Website sources | Unlimited |
| Total crawlable links | Unlimited |
| Credits per page crawl | 1 |
| AI & Automation | |
| AI-powered responses | |
| Custom system prompt | |
| Streaming responses | |
| Multi-language support | |
| Conversation summaries | |
| MCP integrations | |
| WebChat Widget | |
| Custom colors & theme | |
| Suggested messages | |
| Remove "Powered by BoundBot" | |
| Custom domain allowlist | |
| Iframe embed mode | |
| Inbox & Conversations | |
| Unified inbox | |
| Manual message sending | |
| Bot mute per conversation | |
| Conversation history | Unlimited |
| Lead capture | |
| Lead tags | |
| Analytics | |
| Dashboard overview | |
| Credit usage tracking | |
| Analytics retention | Custom |
| Custom date ranges | |
| Export reports | |
| Team & Workspace | |
| Team members | Unlimited |
| Member invites | |
| Roles (Owner / Admin / Member) | |
| Multiple workspaces | |
| Support | |
| Support level | Dedicated + SLA |
BoundBot's pricing is transparent and fair. We started on the Free tier to test it out, then moved to Pro as we scaled. The credit system makes it easy to understand costs, and the bot features have significantly reduced our support workload.
Lynn Marshall
Founder at Pine Labs
Questions & Answers
Still have questions?
Our team is here to help you choose the right plan for your business. Get in touch and we'll help you get started.