Choose your path
- Launch
- Operate
- Build
Start with Quickstart when you want a live bot fast. This path covers onboarding, first knowledge, WebChat, and a basic end-to-end test.
Start here
Launch your first bot
Create your team, finish onboarding, connect WebChat, and test your first conversation.
Understand the workspace
Learn what each dashboard section does and how to use it day to day.
Set up channels
Connect WebChat, WhatsApp, Messenger, Telegram, Slack, or Discord.
Add knowledge
Train your bot with FAQs, files, websites, products, and MCP tools.
How BoundBot is organized
Use this mental model as you work through the platform:- You create a team during onboarding.
- You add one or more bots with their own tone, welcome message, and system prompt.
- You connect channels so customers can talk to those bots.
- You add knowledge so the bot can answer with real business context.
- You manage live conversations in Inbox.
- You layer on actions, workflows, and keyword rules for automation.
- You monitor usage, credits, channel health, leads (open in app), and orders from the dashboard.
Launch and onboard
Launch and onboard
Start with Quickstart and Authentication and onboarding when you are creating a workspace for the first time.
Run day-to-day operations
Run day-to-day operations
Focus on Overview dashboard (open in app), Inbox (open in app), and Team settings (open in app) when you are managing live conversations and workspace health.
Extend the bot
Extend the bot
Move into Knowledge base (open in app), Workflows (open in app), and Integrations (open in app) when you want better answers, automation, and external system access.