Everything your agent needs to stay useful.
Build on grounded context, deterministic automations, and a real inbox for handoff. BoundBot is designed for teams that need more than a generic reply bot.
MULTI-CHANNEL DEPLOYMENT
CONNECT WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, AND DISCORD FROM ONE WORKSPACE.
GROUNDED ANSWERS
USE FAQS, WEBSITE SOURCES, FILES, AND PRODUCT DATA SO REPLIES STAY USEFUL, CURRENT, AND ON-BRAND.
ONE INBOX. HUMAN HANDOFF.
KEEP EVERY CONVERSATION IN ONE PLACE, STEP IN LIVE WHEN NEEDED, AND AUTOMATE REPEATS WITH KEYWORD RULES.
WEBSITE SOURCES
CRAWL THE PAGES THAT MATTER, KEEP THEM SEARCHABLE, AND ANSWER WITH SITE-SPECIFIC CONTEXT.
PRODUCT CATALOG
IMPORT PRODUCTS FROM CSV, SEARCH THEM INSIDE CONVERSATIONS, AND KEEP PRE-SALE ANSWERS SPECIFIC.
KEYWORD RULES
HANDLE REPEATED MESSAGES WITH EXACT, CONTAINS, OR REGEX MATCHES BEFORE A HUMAN EVER HAS TO JUMP IN.
MULTI-CHANNEL LAUNCH
WEBCHAT // WHATSAPP // MESSENGER // TELEGRAM // SLACK // DISCORD. ONE CONFIG, MULTIPLE DEPLOYS.
LEAD CAPTURE
CAPTURE CONTACT DETAILS INSIDE THE CONVERSATION FLOW INSTEAD OF SENDING BUYERS TO A SEPARATE FORM.
UNIFIED INBOX AND ANALYTICS
REVIEW CONVERSATIONS, SPOT WHAT NEEDS ATTENTION, AND SEE WHAT CHANNELS OR RULES ARE DRIVING VOLUME.
UNIFIED CONVERSATION HUB
REVIEW EVERY THREAD, TAKE OVER LIVE, AND KEEP CHANNEL CONTEXT INTACT.
UNIFIED CONVERSATION HUB
REVIEW EVERY THREAD, TAKE OVER LIVE, AND KEEP CHANNEL CONTEXT INTACT.
MULTI-CHANNEL DEPLOYMENT
WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, AND DISCORD FROM ONE CONTROL PLANE.
KEYWORD RULES AND ACTIONS
USE DETERMINISTIC RESPONSES WHERE PRECISION MATTERS, THEN ESCALATE TO AI OR A HUMAN.
AGENTS AND TEAM WORKSPACES
CONFIGURE MULTIPLE AGENTS, MEMBERS, AND CHANNEL SETTINGS WITHOUT SPLITTING TOOLS.